![]() READ MORE: Chaos as over 100 flights cancelled due to Covid sickness after Easter weekend He said: “What we have seen is that the rejects of hand luggage is about twice the level it was in 2019 because people have forgotten they’ve got to take out, even though all the signs are there, even though we’re saying it to them.” ![]() He said: “We do need to recruit more security people, but the main problem was that people had just forgotten the rules.” ![]() Milton said that airport staff have had to remind travellers that hand sanitizer counts as a liquid, and that not putting liquids into a small plastic bag will flag up bags on the security system. Nigel Milton, chief of staff and carbon at the airport, said that many passengers had forgotten how to fly following the pandemic, after long queues at check-in and security over the holiday period. A boss at Heathrow Airport has said passengers were responsible for some of the Easter chaos after security staff found many breaking the rules on liquids in bags.
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